haku: @author Borthick, A.F. / yhteensä: 3
viite: 2 / 3
| Tekijä: | Borthick, A.F. |
| Otsikko: | The effects of information request ambiguity and construct incongruence on query development |
| Lehti: | Decision Support Systems
2001 : NOV, VOL. 32:1, p. 3-26 |
| Asiasana: | INFORMATION DEVELOPMENT ORGANIZATION |
| Kieli: | eng |
| Tiivistelmä: | This paper examines the effects of information request ambiguity and construct incongruence on end user's ability to develop SQL queries with an interactive relational database query language. In this experiment, ambiguity in information requests adversely affected accuracy and efficiency. Incongruities among the information request, the query syntax, and the data representation adversely affected accuracy, efficiency, and confidence. The results for ambiguity suggest that organizations might elicit better query development if end users were sensitized to the nature of ambiguities that could arise in their business contexts. End users could translate natural language queries into pseudo- SQL that could be examined for precision before the queries were developed. |
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