haku: @author Polzer, J. T. / yhteensä: 3
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| Tekijä: | Polzer, J. T. Milton, L. P. Swann, W. B. Jr. |
| Otsikko: | Capitalizing on Diversity: Interpersonal Congruence in Small Work Groups |
| Lehti: | Administrative Science Quarterly
2002 : JUN, VOL. 47:2, p. 296-324 |
| Asiasana: | DIVERSITY GROUPS TEAM WORK MANAGEMENT ANALYTICAL REVIEW |
| Kieli: | eng |
| Tiivistelmä: | The authors examine interpersonal congruence, the degree to which group members see others in the group as others see themselves, as a moderator of the relationship between diversity and group effectiveness. A longitudinal study of 83 work groups revealed that diversity tended to improve creative task performance in groups with high interpersonal congruence, whereas diversity undermined the performance of groups with low interpersonal congruence. This interaction effect also emerged on measures of social integration, group identification, and relationship conflict. By eliciting self verifying appraisals, members of some groups achieved enough interpersonal congruence during their first ten minutes of interaction to benefit their group outcomes four months later. |
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