haku: @author Kay, C. / yhteensä: 3
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Tekijä:Kay, C.
Moncarz, E.
Otsikko:Knowledge, skills, and abilities for lodging management success
Lehti:Cornell Hotel and Restaurant Administration Quarterly
2004 : AUG, VOL. 45:3, p. 285-298
Asiasana:Human resource management
Knowledge management
Financial management
Competencies
Kieli:eng
Tiivistelmä:The authors examine the effect of the following knowledge, skills, and abilities on managers' lodging success: human resources management, marketing, financial management, and information technology. The findings revealed that managers placed highest importance on and were most skilled in human resources management competencies. However, knowlwedge in financial management appeared to be a stronger indicator of top-level success. Only financial management had a significant, positive relationship with increased compensation. Financial management appeared to be a key to promotion to top-level positions.
SCIMA tietueen numero: 255247
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