haku: @author Andreu, L. / yhteensä: 3
viite: 1 / 3
« edellinen | seuraava »
| Tekijä: | Bigné, J. E. Andreu, L. Gnoth, J. |
| Otsikko: | The theme park experience: an analysis of pleasure, arousal and satisfaction |
| Lehti: | Tourism Management
2005 : DEC, VOL. 26:6, p. 833-844 |
| Asiasana: | emotions tourism Spain |
| Vapaa asiasana: | tourist behaviour |
| Kieli: | eng |
| Tiivistelmä: | In this study two competing models combining emotions and cognition are compared using confirmatory factor analysis. Findings show that the cognitive theory of emotions explains better the effect of pleasure on satisfaction and loyalty. Additionally, information priming positive disconfirmations can increase satisfaction as well as willingness to pay more for the service. |
« edellinen | seuraava »
SCIMA