haku: @indexterm Internal auditing / yhteensä: 303
viite: 163 / 303
| Tekijä: | Hawkes, L. Adams, M. |
| Otsikko: | Total quality management: implications for internal audit |
| Lehti: | Managerial Auditing Journal (IAE)
1994 : VOL. 9:4, p. 11-18 |
| Asiasana: | TOTAL QUALITY MANAGEMENT INTERNAL AUDITING ORGANIZATION |
| Kieli: | eng |
| Tiivistelmä: | Total quality management (TQM) is a philosophy and approach codified by W.E.Deming and J.M.Juran in the USA in the 1940s, and enthusiastically embraced by Japanese industry since then. Deming's ground rules stress that organizations must move away from inspection and rigid managerial control to embrace continuous improvement and a participative process. The Japanese call this philosophy Keizen. The authors examine empirically the question: How are internal audit units in TQM environments responding to the challenges and changes of TQM? |
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