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Tekijä:Song, J.-S.
Otsikko:Order-Based Backorders and Their Implications in Multi- Item Inventory Systems
Lehti:Management Science
2002 : APR, VOL. 48:4, p. 499-516
Asiasana:INVENTORIES
INVENTORY CONTROL
INVENTORY CONTROL
SYSTEMS ANALYSIS
ANALYTICAL REVIEW
Kieli:eng
Tiivistelmä:In a multi-item inventory system, such as an assemble-to- order manufacturing system or an online-retailing system, a customer order typically consists of several different items in different amounts. The average order-based backorders are the average number of customer orders that are not yet completely filled. While this is an important measure of customer satisfaction, it has not been widely studied in the operations management literature. This is largely because its evaluation involves the joint distribution of inventory levels of different item and other intricate relations, which is computationally dreadful. Taking a novel approach, this paper develops a tractable way of evaluating this measure exactly. The authors also develop easy-to-compute bounds, which require the evaluation of item-based backorders only.
SCIMA tietueen numero: 236585
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