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| Tekijä: | Enz, C. A. Canina, L. |
| Otsikko: | The best of times, the worst of times: differences in hotel performance following 9/11 |
| Lehti: | Cornell Hotel and Restaurant Administration Quarterly
2002 : OCT, VOL. 43:5, p. 41-52 |
| Asiasana: | Travel Tourist industry Hotel and catering industry Disasters Crisis management |
| Kieli: | eng |
| Tiivistelmä: | The U.S. lodging industry's collapse in 2001 - brought on by recession and terrorism - was more brutally felt in large markets and in those located on the U.S. coasts than it was in many central locations. The industry's recovery has been similarly uneven. Three regions were particularly hard hit by the plunge in revenue per available room - New England, the middle Atlantic, and the Pacific. |
SCIMA