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| Tekijä: | Cheney, A. B. Sims, H. P. Jr. Manz, C. C. |
| Otsikko: | Teams and TQM |
| Lehti: | Business Horizons
1994 : SEP-OCT, VOL. 37:5, p. 16-25 |
| Asiasana: | TOTAL QUALITY MANAGEMENT AUTONOMOUS WORK GROUPS MALAYSIA |
| Kieli: | eng |
| Tiivistelmä: | In the streets of Kuala Lumpur one can hear a variety of languages. The city is the setting for a story about a company that has evolved over the years from a traditional management structure to TQM (total quality management) to self-managed work teams. It's a story of how teams and TQM can be used together to conduct business without bosses. |
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