haku: @indexterm DECISION MAKING / yhteensä: 3774
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Tekijä:Swait, J.
Adamowicz, W.
Otsikko:The Influence of Task Complexity on Consumer Choice: A Latent Class Model of Decision Strategy Switching
Lehti:Journal of Consumer Research
2001 : JUN, VOL. 28:1, p. 135-148
Asiasana:CONSUMER CHOICE
CONSUMERS
DECISION MAKING
Kieli:eng
Tiivistelmä:The literature indicating that person-, context-, and task- specific factors cause consumers to utilize different decision strategies has generally failed to affect the specification of choice models used by practitioners and academics alike, who still tend to assume an utility maximizing, omniscient, indefatigable consumer. This article (1) introduces decision strategy selection, within a maintained compensatory framework, into aggregate choice models via latent classes, which arise because of task complexity; (2) it demonstrates that within an experimental choice task, the model reflects changing aggregate preferences as choice complexity changes and as the task progresses. The import of these findings for current practice, model interpretation, and future research needs is examined.
SCIMA tietueen numero: 234667
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