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| Tekijä: | Moosbruker, J. Loftin, R. |
| Otsikko: | Business process redesign and organization development: enhancing success by removing the barriers |
| Lehti: | Journal of Applied Behavioral Science
1998 : SEP, VOL. 34:3, p. 286-304 |
| Asiasana: | BEHAVIOURAL SCIENCE ORGANIZATION OPPORTUNITY COSTS |
| Kieli: | eng |
| Tiivistelmä: | The recent popularity of the reengineering approach to changing the way work is done in organizations, combined with even more recent reports of failures in using this approach, motivate this article. The authors, a business process redesign (BPR) and an organization development (OD) practitioner, draw on their experiences, including five cases of organizational change, to ask whether OD could provide a framework of organizational understanding and change management what would enable BPR to be implemented successfully. |
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