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| Tekijä: | Beugre, C. |
| Otsikko: | Implementing business process reengineering: the role of organizational justice |
| Lehti: | Journal of Applied Behavioral Science
1998 : SEP, VOL. 34:3, p. 347-360 |
| Asiasana: | BEHAVIOURAL SCIENCE ORGANIZATION RE-ENGINEERING |
| Kieli: | eng |
| Tiivistelmä: | This article argues that many business process reengineering projects fail because they do not consider justice issues. Drawing on the literature on organizational justice and business process reengineering, the article outlines a theoretical framework integrating these two concepts. It contends that to improve the success of business process reengineering projects, managers should consider justice issues at four levels: distributive, procedural, interactional and systemic. |
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