haku: @journal_id 828 / yhteensä: 38
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| Tekijä: | Cooper, M. Phillips, R. |
| Otsikko: | Killing two birds with one stone: achieving quality via total safety management |
| Lehti: | Leadership and Organization Development Journal
1995 : VOL. 16:8, p. 3-9 |
| Asiasana: | LEADERSHIP MANAGEMENT CORPORATE CULTURE |
| Kieli: | eng |
| Tiivistelmä: | This article describes how problems associated with total quality management (TQM) can be overcome by adopting a total safety management (TSM) approach. The article identifies TQM problems of definition, measurement systems, resourcing implementation, and measurement of culture. It advocates TSM strategies to overcome them. These strategies result in increased quality, reliability and competitiveness, while also satisfying legislative requirements for safety. The article outlines a variant of Bandura's model of "reciprocal determinism". |
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