haku: @author Casse, P. / yhteensä: 4
viite: 2 / 4
Tekijä: | Casse, P. |
Otsikko: | Revisiting communication: a "new way" to manage it |
Lehti: | European Management Journal
1994 : SEP, VOL. 12:3, p. 253-258 |
Asiasana: | COMMUNICATION RESEARCH CREATIVITY |
Kieli: | eng |
Tiivistelmä: | Communication is not the process by which managers and business leaders understand each other. That traditional view is doomed to failure. The author puts forward a new ideal model in which communication is the process by which human beings create each other - they learn from one another and take advantage of communication breakdowns. A three-step approach and quiz-kit is suggested which will improve interaction with others. Also, four mind-sets and four communication styles are demonstrated. |
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