haku: @author Pruett, M. / yhteensä: 4
viite: 3 / 4
Tekijä: | Pruett, M. Thomas, H. |
Otsikko: | Thinking About Quality and its Links with Strategic Management |
Lehti: | European Management Journal
1996 : VOL. 14:1, p. 37-46 |
Asiasana: | TOTAL QUALITY MANAGEMENT STRATEGIC MANAGEMENT QUALITY CONTROL |
Kieli: | eng |
Tiivistelmä: | This article by Mark Pruett and Howard Thomas highlights the fact that there is a variety of perspectives on quality, but that each of those perspectives contributes to an integrative, systematic view of what it means to manage for quality. That systematic view raises certain key issues about the way we think of the strategic management process, issues which merit renewed scrutiny in the light of quality management. |
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