haku: @author Tracey, M. / yhteensä: 4
viite: 2 / 4
Tekijä: | Tracey, M. |
Otsikko: | The importance of logistics efficiency to customer service and firm performance |
Lehti: | International Journal of Logistics Management
1998 : VOL. 9:2, p. 65-82 |
Asiasana: | LOGISTICS MANAGEMENT CONSUMERS |
Kieli: | eng |
Tiivistelmä: | Logistics is considered to have a significant impact on a manufacturing organization's performance. This research utilizes a pilot study, a large-scale survey of manufacturing managers, and linear structural relations (LISREL). The research methods develop measures and test relationships among six constructs: physical supply, physical distribution, logistics spanning processes, customer service, manufacturing flexibility, and firm performance. |
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