haku: @author Mieghem, J. Van / yhteensä: 4
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| Tekijä: | Mieghem, J. Van |
| Otsikko: | Price and service discrimination in queuing systems: incentive compatibility of GCU scheduling |
| Lehti: | Management Science
2000 : SEP, VOL. 46:9, p. 1249-1267 |
| Asiasana: | QUEUING THEORY SCHEDULING PRICES |
| Kieli: | eng |
| Tiivistelmä: | This article studies the optimal prices and service quality grades that a queuing system -- the "firm" -- provides to heterogeneous, utility-maximising customers who measure quality by their experienced delay distributions. Results are threefold: First, delay cost curves are introduced that allow for a flexible description of a customer's quality sensitivity. Second, a comprehensive executable approach is proposed that analytically specifies scheduling, delay distributions and prices for arbitrary delay sensitivity curves. |
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