haku: @author Mowen, J. C. / yhteensä: 4
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Tekijä:Harris, E. G.
Mowen, J. C.
Otsikko:The influence of cardinal-, central- and surface-level personality traits on consumers' bargaining and complaint intentions
Lehti:Psychology & Marketing
2001 : NOV, VOL. 18:11, p. 1155-1185
Asiasana:BARGAINING
COMPLAINTS
CONSUMER BEHAVIOUR
Vapaa asiasana:PERSONALITY
Kieli:eng
Tiivistelmä:This study investigates the possibility that a limited set of basic personality traits may underlie dispositions to bargain and to complain. A hierarchical model of personality was employed to investigate the relationship between cardinal-, central- and surface-level traits and their influence on behavioral intentions.
SCIMA tietueen numero: 228436
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