haku: @author Huang, A.H. / yhteensä: 4
viite: 4 / 4
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| Tekijä: | Huang, A.H. Yen, D.C. |
| Otsikko: | Usefulness of instant messaging among young users: social vs. work perspective |
| Lehti: | Human Systems Management
2003 : VOL. 22:2, p. 63-72 |
| Asiasana: | Internet Telecommunication Young people |
| Kieli: | eng |
| Tiivistelmä: | This study investigated the usefulness of instant messaging (IM) for both social and work-related uses from young users' perspectives. A survey of over 500 college-age IM users was conducted. The survey data were used to identify factors that were important to the usefulness of IM. The results showed that young users correlated different features of IM with different aspects of usefulness. The ability to facilitate friendship development and personalized communication was viewed as an important feature for the social use of IM; for work-related uses, information richness and information volume were deemed as more desirable features of IM. |
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