haku: @indexterm HUMAN RELATIONS / yhteensä: 410
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| Tekijä: | Maccoby, M. |
| Otsikko: | From analyser to humanizer |
| Lehti: | Research Technology Management
1994 : SEP-OCT, VOL. 37:5, p. 57-59 |
| Asiasana: | MANAGEMENT INFORMATION HUMAN RELATIONS |
| Kieli: | eng |
| Tiivistelmä: | Most people agree that the information age demands a new approach to management. And indeed, companies have spent millions of dollars to re-engineer work and design customer-focused processes. In practice, however, the theory often encounters strong resistance. The paradox is that, on the one hand, to transform the culture requires changing both management thinking and relationships. On the other hand, unless the culture changes, the new thinking will not be adaptive. |
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