haku: @indexterm EXPECTANCY THEORY / yhteensä: 42
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| Tekijä: | Lim, E. Pan, S. L. Tan, C. W. |
| Otsikko: | Managing user acceptance towards enterprise resource planning systems - understanding the dissonance between user expectations and managerial policies |
| Lehti: | European journal of information systems
2005 : JUN, VOL 14:2, p. 135-149 |
| Asiasana: | expectancy theory |
| Vapaa asiasana: | erp systems expectancy instrumentality valence |
| Kieli: | eng |
| Tiivistelmä: | This article examines a case study on Global MNC's SAp implementation experience to understan the dissonance between user expectations and managerial policies. The authors investigate the components of effort performance expectancy, performance-outcome instrumentality and outcome valence as experienced by ERP users. |
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