haku: @indexterm PHYSICAL DISTRIBUTION MANAGEMENT / yhteensä: 42
viite: 39 / 42
| Tekijä: | Christopher, M. |
| Otsikko: | Creating effective policies for customer service. |
| Lehti: | International Journal of Physical Distribution and Materials Management
1983 : VOL. 13:2, p. 3-24 |
| Asiasana: | PHYSICAL DISTRIBUTION MANAGEMENT SERVICE CUSTOMERS CONSUMER SATISFACTION |
| Kieli: | eng |
| Tiivistelmä: |
SCIMA