haku: @journal_id 1343 / yhteensä: 429
viite: 240 / 429
Tekijä:Jap, S. D.
Manolis, C.
Weitz, B. A.
Otsikko:Relationship quality and buyer-seller interactions in channels of distribution
Lehti:Journal of Business Research
1999 : NOV, VOL. 46:3, p. 303-313
Asiasana:Relationship marketing
Distribution channels
Quality
Kieli:eng
Tiivistelmä:This paper examines how relationship marketing is manifested in buyer-seller interactions in channels of distribution. Presented are e.g. definition of relationship quality, perceptions of participants on relationship quality, comparison btw. high-quality and low-quality relationships, behavioural differences btw. buyers and sellers.
SCIMA tietueen numero: 200260
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