haku: @journal_id 1343 / yhteensä: 429
viite: 215 / 429
| Tekijä: | Watkins, J. |
| Otsikko: | Is a step-by-step approach to change a viable option for the U.K. retail banking sector? |
| Lehti: | Journal of Business Research
2000 : JAN, VOL. 47:1, p. 65-74 |
| Asiasana: | Retail banking Technological change Companies |
| Kieli: | eng |
| Tiivistelmä: | This paper describes findings from a research program consisting of a series of surveys conducted in the retail financial services sector over a 7-year period. The findings show how the retail banks are introducing new technologies and their progress toward business transformation. |
SCIMA