haku: @indexterm Industrial marketing / yhteensä: 439
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| Tekijä: | Hult, T. |
| Otsikko: | Measuring cycle time of the global procurement process |
| Lehti: | Industrial Marketing Management
1997 : SEP, VOL. 26:5, p. 403-412 |
| Asiasana: | INDUSTRIAL MARKETING MARKETING MANAGEMENT MEASUREMENT |
| Kieli: | eng |
| Tiivistelmä: | While the reduction of cycle time in organizational processes is directly associated with improved performance, quality, and customer satisfaction, limited research has been devoted to developing a valid measure of the construct. To enhance cycle time theory and the practical implementation of cycle time reduction in procurement processes, a unidimensional cycle time (CT) scale is developed. The scale is based on a national purification sample and an international reliability and validity sample using the strategic business unit as the level of analysis. |
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