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| Tekijä: | Rogelberg, S. G. Î'Connor, M. S. Sederburg, M. |
| Otsikko: | Using the Stepladder Technique to Facilitate the Performance of Audioconferencing Groups |
| Lehti: | Journal of Applied Psychology
2002 : OCT, VOL. 87:5, p. 994-1000 |
| Asiasana: | GROUPS PERFORMANCE APPRAISAL PSYCHOLOGY |
| Kieli: | eng |
| Tiivistelmä: | Organizational workforces are becoming increasingly dispersed. To facilitate communications among individuals or groups of people located in a number of different locations, teleconferencing technologies, such as audioconferencing, have been developed. The authors examined whether a structural group intervention, the Stepladder technique, can facilitate the task performance of 4-person groups (n = 52) when using audioconferencing. Consistent with research conducted on face-to-face groups, the Stepladder technique was found to facilitate the decision-making performance of groups interacting via audioconference. The authors postulated that certain structural elements of the Stepladder technique compensate for obstacles inherent in nonvisual communications. |
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