haku: @author Lynn, M. / yhteensä: 46
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| Tekijä: | Lynn, M. McCall, M. |
| Otsikko: | Gratitude and gratuity: a meta-analysis of research on the service-tipping relationship |
| Lehti: | Journal of Socio-Economics
2000 : VOL. 29:2, p. 203-214 |
| Asiasana: | Consumer behaviour Hotel and catering industry |
| Kieli: | eng |
| Tiivistelmä: | The relationship between tip size and evaluations of the service was assessed in a meta-analysis of seven published and six unpublished studies involving 2547 dining parties at 20 different restaurants. |
SCIMA