haku: @author Lynn, M. / yhteensä: 46
viite: 2 / 46
Tekijä:Lynn, M.
Otsikko:Ethnic differences in tipping: a matter of familiarity with tipping norms
Lehti:Cornell Hotel and Restaurant Administration Quarterly
2004 : FEB, VOL. 45:1, p. 12-22
Asiasana:Tourist industry
Restaurants
Service
Pay
Ethnic groups
Kieli:eng
Tiivistelmä:An analysis of the common supposition that typical tipping amounts depend on a restaurant customer's ethnic or racial group finds support for some differentials, but not the overwhelming differences frequently claimed by restaurant servers based on their anecdotal observations.
SCIMA tietueen numero: 253333
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