haku: @indexterm Consumer attitudes / yhteensä: 469
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Tekijä:Walker, M. (et al.)
Otsikko:Social responsibility and the Olympic Games: the mediating role of consumer attributions
Lehti:Journal of Business Ethics
2010 : SEP, VOL. 95:4, p. 659-680
Asiasana:social responsibility
consumer attitudes
organizational goals
stakeholders
reputation
psychology
Vapaa asiasana:Olympic Games
Kieli:eng
Tiivistelmä:Prevalent literature proposes that corporate social responsibility (CSR) can influence consumer attitudes towards an organization and is regarded as a driver for reputation-building and fostering sustained consumer patronage. Although former research has addressed the direct affect of CSR on consumer responses, this research investigated the mediating influence of consumer’s perceived organizational motives in an NGO setting. Data were collected from consumers of the 2008 Beijing Olympic Games to assess their views on the International Olympic Committee’s (IOC) socially responsible initiatives. The results indicate that, depending on CSR awareness, consumers saw social efforts judged to be values-driven and stakeholder-driven positively, and efforts judged to be strategic negatively.
SCIMA tietueen numero: 275458
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