haku: @indexterm COLOURED PEOPLE / yhteensä: 47
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Tekijä:Dirks, D.
Rice, S. K.
Otsikko:"Dining while black": tipping as social artifact
Lehti:Cornell Hotel and Restaurant Administration Quarterly
2004 : FEB, VOL. 45:1, p. 30-47
Asiasana:Tourist industry
Restaurants
Service
Pay
Coloured people
USA
Kieli:eng
Tiivistelmä:The research indicates that white American restaurant workers activitely participate inderogatory stereotyping of black American customers, engage in the use of racial code words and derogatory ethnic labels, and discriminate in their service interactions with black customers.
SCIMA tietueen numero: 253335
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