haku: @indexterm TECHNOLOGY TRANSFER / yhteensä: 480
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| Tekijä: | Ribeiro, R. Collins, H. |
| Otsikko: | The bread-making machine: Tacit knowledge and two types of action |
| Lehti: | Organization Studies
2007 : VOL. 28:9, p. 1417-1433 |
| Asiasana: | knowledge management technology transfer |
| Vapaa asiasana: | explicit knowledge tacit knowledge |
| Kieli: | eng |
| Tiivistelmä: | This study analyzes Nonaka's and Takeuchi's (1995) claim that a master baker's tacit knowledge was made explicit and incorporated into a home bread-making (henceforth as: b-m.) machine and its manual, the 'knowledge capture' thesis. To test the claim, bread was made with and without a breadmaker, with analysis of the b-m. actions before and after mechanization. Using the theory of action morphicity (by Collins and Kusch, 1998), it is shown that the machine only mimics the mechanical counterpart of just a few of certain special kinds of human b-m. actions. The remaining success of the machine and its manual is due to what other human actors bring to the mechanical b-m. scene. Action mimicking, action substitution, and the contributions of these other human actors, who are not needed in the case of the master baker, explain why the machine and its manual do work. |
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