haku: @indexterm organizational performance / yhteensä: 487
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| Tekijä: | |
| Otsikko: | Business process change and organizational performance: Exploring an antecedent model |
| Lehti: | Journal of Management Information Systems
1997 : SUMMER, VOL. 14:1, p. 119-154 |
| Asiasana: | BUSINESS POLICY CHANGE ORGANIZATIONAL PERFORMANCE |
| Kieli: | eng |
| Tiivistelmä: | This article examines a model that proposes various antecedents to successful business process change (BPC). Case studies with varying degrees of BPC project success are described in the context of this model with the specific goal of determining facilitators and inhibitors to success of these change efforts. The successful project tends to have facilitators in all dimensions of the framework, including the change environment, process management, and change management. The least successful project exhibits inhibitors primarily in the area of cultural readiness and change management. |
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