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Tekijä:Organ, D.
Ryan, K.
Otsikko:A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior
Lehti:Personnel Psychology
1995 : WINTER, VOL. 48:4, p. 775-802
Asiasana:ATTITUDES
ORGANIZATIONAL BEHAVIOUR
PSYCHOLOGY
Kieli:eng
Tiivistelmä:A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB). The relationship between job satisfaction and OCB is stronger than that between satisfaction and in-role performance, at least among nonmanagerial and nonprofessional groups. Other attitudinal measures correlate with OCB at roughly the same level as satisfaction. Dispositional measures do not correlate nearly as well with OCB (with the exception of conscientiousness).
SCIMA tietueen numero: 142390
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