haku: @author Fynes, B. / yhteensä: 5
viite: 4 / 5
| Tekijä: | Ennis, S. Fynes, B. |
| Otsikko: | From lean production to lean logistics: microsoft Ireland |
| Lehti: | European Management Journal
1994 : SEP, VOL. 12:3, p. 322-331 |
| Asiasana: | LOGISTICS SERVICE MANAGEMENT |
| Kieli: | eng |
| Tiivistelmä: | Two bodies of literature have tended to dominate in the area of quality: one has emerged from the manufacturing/operations management discipline, the other from services and marketing. The interface between both schools of thought is addressed less frequently. This paper focuses on the issue quality in both a manufacturing and logistics context. A case study of the journey to lean production at Microsoft Ireland's manufacturing plant and the implications of such changes for the sales and service subsidiaries in Europe is included. |
SCIMA