haku: @author Chandrashekar, A. / yhteensä: 5
viite: 2 / 5
Tekijä:Chandrashekar, A.
Dougless, T.
Avery, G. C.
Otsikko:The environment is free: The quality analogy
Lehti:Journal of Quality Management
1999 : VOL. 4:1, p. 123-143
Asiasana:Environment
Quality
Companies
Case studies
Kieli:eng
Tiivistelmä:This paper argues that quality improvement approaches can be applied in the environmental context. It is argued that time-proven techniques that have helped reduce quality costs and improve market share can provide similar results when applied to many environmental problems. Techniques based on the Total Quality Environmental Management (or TQEM) philosophy are already being used by many organizations. This paper builds upon the TQEM concept by showing how other principles used in quality management can also be applied to environmental management. The issues are then illustrated through a case study of a leading German manufacturer, Bosch-Siemens Hausgerate GmbH.
SCIMA tietueen numero: 197901
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