haku: @author Goffin, K. / yhteensä: 5
viite: 3 / 5
| Tekijä: | Goffin, K. |
| Otsikko: | Design for supportability: essential component of new product development |
| Lehti: | Research Technology Management
2000 : MAR-APR, VOL. 43:2, p. 40-47 |
| Asiasana: | DEVELOPMENT PRODUCTION COMPETITION |
| Kieli: | eng |
| Tiivistelmä: | During new product development, R&D engineers consider a wide range of often conflicting requirements, including product features, cost, quality, and manufacturability. Another factor, which companies often neglect, is to ensure that products are easy and economical to service and support -- i.e., to install, to maintain, to repair, to operate, etc. Product support is essential for achieving customer satisfaction in many industries, including high-tech sectors such as computing as well as "low-tech" sectors such as domestic appliances and the like. |
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