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| Tekijä: | Furey, T.R. |
| Otsikko: | A six-step guide to process reengineering. (Auftragsabwicklung) |
| Lehti: | Planning Review
1993 : VOL. 21:2, p. 20-23 |
| Asiasana: | |
| Vapaa asiasana: | ORGANISATIONSWANDEL, ARBEITSORGANISATION UNTERNEHMENSANPASSUNG |
| Kieli: | eng |
| Tiivistelmä: | A simple six-step model provides the necessary disciplined approach to process reengineering. Besides serving as a point of reference during the project, the model shows how to create competitive advantage using a variety of management tools such as total quality management, benchmarking, and customer satisfaction measurement that many firms are now struggling to apply effectively. |
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