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| Tekijä: | Borgatti, S.P. Cross, R. |
| Otsikko: | A relational view of information seeking and learning in social networks |
| Lehti: | Management Science
2003 : APR, VOL. 49:4, p. 432-445 |
| Asiasana: | Information Networks Organizational learning Knowledge Models |
| Kieli: | eng |
| Tiivistelmä: | Research in organizational learning has demonstrated processes and occasionally performance implications of acquisition of declarative (know-what) and procedural (know-how) knowledge. However, considerably less attention has been paid to learned characteristics of relationships affecting the decision to seek information from other people. Based on a review of the social network, information processing, and organizational learning literatures, the paper proposes a formal model of information seeking in which the probability of seeking information from another person is a function of (1) knowing what that person knows; (2) valuing what that person knows; (3) being able to gain timely access to that person's thinking; and (4) perceiving that seeking information from that person would not be too costly. The results indicate strong support for the model and the mediation hypothesis. |
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