haku: @author Smith, M. / yhteensä: 54
viite: 43 / 54
Tekijä: | Smith, M. |
Otsikko: | Management accounting for total quality management. |
Lehti: | Management Accounting (London)
1990 : JUN, VOL. 68:6, p. 44-46 |
Asiasana: | QUALITY CONTROL MANAGEMENT ACCOUNTING |
Kieli: | eng |
Tiivistelmä: | Role of total quality management /TQM/ in improving indirect labour productivity in the service area, related to the management accounting function, problems and their solution. Total quality control. Use of TQM in manufacturing. Cost of quality. What a successful TQM programme needs. 2 stage process. The improvement opportunities that may arise. Problems and potential quality improvements. Adoption of the nominal group technique. Key features. Guiding the action of the change team. Two Figures illustrate the study. |
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