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| Tekijä: | Lehn, D. vom Heath, C. |
| Otsikko: | Accounting for new technology in museum exhibitions |
| Lehti: | International Journal of Arts Management
2005 : SPRING, VOL 7:3, p. 11-21 |
| Asiasana: | Accounting policy Return on investment Information technology Museums Exhibitions Market research Quality |
| Kieli: | eng |
| Tiivistelmä: | Museums (henceforth as: msm./msms.) of fine and decorative art are increasingly introducing computer-based interpretation devices such as Personal Digital Assistants (PDAs) and information kiosks into their exhibitions (henceforth as: exhibs). Msm. managers hope the use of new technology will help raise visitor numbers (here as: v-numbs.), attract new audiences and enhance visitors' experience of exhibs. However, it is known little about whether msm.' investment in digital resources is "paying off". Conventional accounting methods and techniques largely assess whether investment in exhibs. leads to higher v-numbs. and increased revenue, however ignoring the msm.'s agenda and mission and the quality of the msm. experience. This paper aims to contributing to debates about the adequacy of methods favoured in financial accounting and visitor studies to assess investment in new technology in msm. exhibs. It draws on two cases to explore how PDAs and information kiosks influence the ways in which visitors examine and experience exhibits. |
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