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| Tekijä: | Timewell, S. Young, K. |
| Otsikko: | How the Internet redefines banking |
| Lehti: | Banker
1999 : JUN, VOL. 149:6, p. 27-30 |
| Asiasana: | Banking Information technology Internet Customers Consumer satisfaction |
| Kieli: | eng |
| Tiivistelmä: | The article deals with the banking through the Internet (WWW). It is stated: "Banks need to get their act together on branding and customer satisfaction if they are to survive the onslaught of new competition". |
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