haku: @indexterm consumer satisfaction / yhteensä: 567
viite: 102 / 567
Tekijä: | Harrison, P. Shaw, R. |
Otsikko: | Consumer satisfaction and post-purchase intentions: an exploratory study of museum visitors |
Lehti: | International Journal of Arts Management
2004 : WINTER, VOL. 6:2, p. 23-32 |
Asiasana: | Consumer satisfaction Managers Culture |
Vapaa asiasana: | Museums |
Kieli: | eng |
Tiivistelmä: | There is a need to determine the particular drivers of satisfaction regarding the total museum product, and to explore the characteristics of the consumers who demonstrate superior satisfaction. |
SCIMA