haku: @indexterm consumer satisfaction / yhteensä: 567
viite: 102 / 567
Tekijä:Harrison, P.
Shaw, R.
Otsikko:Consumer satisfaction and post-purchase intentions: an exploratory study of museum visitors
Lehti:International Journal of Arts Management
2004 : WINTER, VOL. 6:2, p. 23-32
Asiasana:Consumer satisfaction
Managers
Culture
Vapaa asiasana:Museums
Kieli:eng
Tiivistelmä:There is a need to determine the particular drivers of satisfaction regarding the total museum product, and to explore the characteristics of the consumers who demonstrate superior satisfaction.
SCIMA tietueen numero: 256853
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