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Tekijä:Zabkar, V.
Brencic, M. M.
Dmitrovic, T.
Otsikko:Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level
Lehti:Tourism Management
2010 : AUG, VOL. 31:4, p. 537-546
Asiasana:tourism
quality
consumer satisfaction
consumer behaviour
tourist industry
Kieli:eng
Tiivistelmä:This paper examines the relationship between destination quality and visitor satisfaction. The study uses structural equation model and the model is tested on sample of visitors at four tourist destinations in Slovenia. The results show that destination attributes have effect on the perceived quality and it relates positively to visitors satisfaction and behavioral intentions.
SCIMA tietueen numero: 276554
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