haku: @author Dou, W. / yhteensä: 6
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Tekijä:Dou, W.
Krishnamurthy, S.
Otsikko:Using brand websites to build brands online: a product versus service brand comparison
Lehti:Journal of Advertising Research
2007 : VOL. 47:2, p. 193-206
Asiasana:brands
internet
products
service
Vapaa asiasana:websites
Kieli:eng
Tiivistelmä:Brand websites of products and services differ in the use of content, function and design elements. The paper explores these elements of brand sites along six dimensions: text information, multimedia information, interface design, loyalist support, promotion synergy, and interactivity. Companies may be underutilizing elements related to interactivity, cultivating loyal customers, and supporting cross-channel promotions.
SCIMA tietueen numero: 264652
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