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| Tekijä: | Hofer-Alfeis, J. |
| Otsikko: | Knowledge management solutions for the leaving expert issue |
| Lehti: | Journal of Knowledge Management
2008 : VOL. 12:4, p. 44-54 |
| Asiasana: | knowledge management human resource management strategy |
| Vapaa asiasana: | knowledge transfer knowledge mapping experts |
| Kieli: | eng |
| Tiivistelmä: | This paper aims at showing that a (more) comprehensive knowledge (here as: knwl.) perspective uncovers various issues, leading to different knowledge management (KM) remedies. The topic is dealt with from aspects of instruments, a process, and also from a case study view. One of the remedies is depicted in depth based on considerable application experience: the Leaving Expert Debriefing (here as: L-e-d.), a planning and knowledge transfer process. The general approach of prophylaxis and/or bridgeover by excellent KM is also taken into account including an overview on useful KM detail processes or instruments. This paper presents many details, for the most part based on practical experience on how to successfully apply the L-e-d. process and also what else KM can contribute. |
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