haku: @author Schaffer, R. H. / yhteensä: 6
viite: 3 / 6
| Tekijä: | Schaffer, R. H. |
| Otsikko: | Demand better results- and get them. |
| Lehti: | Harvard Business Review
1991 : MAR, VOL. 69:2, p. 142-149 |
| Asiasana: | PERFORMANCE MEASUREMENT MANAGERS SKILLS |
| Kieli: | eng |
| Tiivistelmä: | One of management's most important questions is: Why do so few organizations reach their productivity potential? The answer: because most senior executives fail to expect performance improvement in ways that get results. They fail because making heavy demands involves taking risks. It is safer to ask for less. Executives have to be willing to invest time and energy; responsibility can be delegated only so far. The key to the recovery strategy is to set a specific, modest, measurable goal pertaining to an important problem in the organization. While companies today are impressed with the need of performance improvement, the ability to establish high expectations is still the most lagging managerial skill. |
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