haku: @indexterm Passenger transport / yhteensä: 61
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| Tekijä: | Pilling, M. |
| Otsikko: | In-flight and ground services. Special report |
| Lehti: | Airline Business
2001 : JAN, VOL. 17:1, p. 44-57 |
| Asiasana: | Airlines Air transport Aircraft industry Travel Consumer satisfaction Passenger transport Alliances |
| Kieli: | eng |
| Tiivistelmä: | This special report examines the growing trend towards providing personalised service in the increasingly sophisticated cabin environment. Innovations are gathering pace inhandling and in-flight catering, headed by new opportunities in e-commerce to cut cost and streamline logistics chains. The titles of article are: Flights of fancy; Food for thought; Empire building |
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