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Tekijä: | Abeyratne, R. |
Otsikko: | Ethical and moral considerations of airline management |
Lehti: | Journal of Air Transport Management
2001 : NOV, VOL. 7:6, p. 339-348 |
Asiasana: | BUSINESS ETHICS MARKETING MANAGEMENT AIR TRANSPORT AIRLINES |
Kieli: | eng |
Tiivistelmä: | The human face of commercial aviation has been somewhat tarnished by the very profile growth of carriage by air, and the monotonous regularity with which it is executed. Airline managers have to be aware of the need to identify passengers in need and offer tangible support and assistance. |
SCIMA