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Tekijä:
Otsikko:Services. Special report
Lehti:Airline Business
2005 : JAN, VOL. 21:1, p. 39-51
Asiasana:Airlines
Service management
Kieli:eng
Tiivistelmä:On-board food and in flight entertainment are being reinvented as profit centres as carriers seek new streams of revenue. Offshore outsourcing of back-room services is also set to grow. Offshore outsourcing of back-room services is also set to grow, although the industry is more reluctant to hand over ground handling to the new breed of global providers.
SCIMA tietueen numero: 256308
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