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| Tekijä: | Keneley, M.J. |
| Otsikko: | In the service of the society: The labour management practices of an Australian life Insurer to 1940 |
| Lehti: | Business history
2006 : OCT, VOL: 48:4, p. 529-550 |
| Asiasana: | insurance labour markets human resource management case studies history Australia |
| Kieli: | eng |
| Tiivistelmä: | This article considers the labour (hereafter as: lbr.) management practices of the Australian (here as: A.) life insurance (as: l-ins.) industry during the inter-war period. Using the A. Mutual Provident as a case study, it is argued that the specific human resource management (HRM) practices evolved to deal with separate sets of problems arising from the functions of the l-ins. business and the way in which the principal/agent problem was manifested. The differing nature of work associated with the sales and management of l-ins. fostered the development of primary and secondary lbr. markets with the benefits flowing to one were superiour to those accruing to the other. |
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