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| Tekijä: | Demsey, W. Lancioni, R. A. |
| Otsikko: | International customer service demands a total efforts. |
| Lehti: | International Journal of Physical Distribution and Materials Management
1989 : VOL. 19:5, p. 6-9 |
| Asiasana: | CUSTOMERS LOGISTICS MARKETING PROFESSIONAL MARKETING SERVICE SERVICE MANAGEMENT |
| Kieli: | eng |
| Tiivistelmä: |
SCIMA